Terms of service
OVERVIEW
This website is operated by Elurevio LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Elurevio LLC. Elurevio LLC offers this website, including all information, tools, products, and services available through this site, to you conditioned upon your acceptance of these Terms of Service.
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use this website or purchase our products.
1. ONLINE STORE TERMS
You must be at least the age of majority in your state or place of residence to use this website or make a purchase.
You may not use our products or website for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or any material that could harm the website or its users.
2. PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, images, colors, prices, and availability accurately. However, colors and appearance may vary depending on your screen and device.
We reserve the right to update product information, correct errors, change prices, limit quantities, or discontinue products at any time without prior notice.
Our products are intended only for the consumer beauty or personal-care purposes described on the applicable product page. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
3. ORDERS
We reserve the right to accept, reject, limit, or cancel any order at our discretion. This may include orders affected by suspected fraud, incorrect pricing, product availability, payment issues, or shipping restrictions.
If we cancel an order after payment has been received, we will issue a refund to the original payment method.
You agree to provide current, complete, and accurate billing, shipping, payment, and contact information for every purchase.
4. PRICES AND PAYMENT
All prices are displayed in U.S. dollars unless otherwise stated.
Prices, discounts, and promotional offers may change without notice. You are responsible for providing valid payment information and authorizing all charges associated with your order.
5. SHIPPING AND DELIVERY
We currently sell and ship only within the United States. Standard U.S. shipping is free on every order.
Product-specific processing times and estimated delivery timeframes are shown on the applicable product page. Please review our current Shipping Policy for general shipping information.
Delivery timeframes are estimates only and are not guaranteed. Orders may be fulfilled by a third-party fulfillment partner and may ship from outside the United States.
Tracking information is provided after dispatch. Customers are responsible for providing a correct and complete delivery address.
If Elurevio LLC is unable to ship an order within the stated shipping timeframe, we will provide the customer with the option to consent to the delay or cancel the affected order for a full refund, as required by applicable law.
6. RETURNS AND REFUNDS
Returns, cancellations, replacements, and refunds are governed by our Refund Policy.
If an order arrives damaged, defective, incorrect, or incomplete, contact Elurevio LLC within 30 days of delivery. We may request the order number, a description of the problem, and photographs or video. Each claim is reviewed individually and may require an investigation with the carrier or fulfillment partner. Depending on the confirmed circumstances, an eligible order may be replaced or receive a partial or full refund.
If an order is lost or has not arrived, contact Elurevio LLC with the order number. We will review the tracking information and may open an investigation with the carrier or fulfillment partner before approving a replacement or refund.
We do not offer general returns or refunds for change of mind, selecting the wrong product or option, providing an incorrect or incomplete delivery address, refusing delivery, or failing to collect or receive a shipment, except where required by applicable law.
Do not return any product without first contacting Elurevio LLC and receiving approval and return instructions.
7. PRODUCT USE AND SAFETY
You agree to read and follow all product instructions and safety information before use.
Stop using the product immediately if it feels uncomfortable, appears damaged, or does not function as expected. Elurevio LLC is not responsible for damage caused by misuse, failure to follow instructions, unauthorized modification, or use for an unintended purpose.
8. INTELLECTUAL PROPERTY
The Elurevio brand name, logo, website design, original text, graphics, and other original content are owned by or licensed to Elurevio LLC and are protected by applicable intellectual-property laws.
You may not reproduce, copy, distribute, sell, or exploit any part of this website or its content without our prior written permission.
9. PROHIBITED USES
You may not use this website for any unlawful purpose; to violate applicable laws or regulations; to infringe intellectual-property or privacy rights; to submit false or misleading information; to upload malicious code; to collect another person’s information without authorization; to interfere with website security; or to engage in fraudulent, abusive, or deceptive activity.
We reserve the right to suspend or terminate access for violations of these Terms.
10. THIRD-PARTY SERVICES AND LINKS
Our store is hosted by Shopify, which provides the ecommerce platform used to offer our products and services.
The website may include third-party tools, payment services, carrier services, or links. We are not responsible for third-party websites, services, content, policies, or practices. Your use of third-party services may also be subject to their own terms and policies.
11. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, this website and its services are provided on an “as available” basis without warranties or guarantees that access will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes any warranty, right, or remedy that cannot legally be excluded.
12. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Elurevio LLC will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or products.
This limitation does not apply where liability cannot legally be limited or excluded.
13. INDEMNIFICATION
You agree to indemnify and hold Elurevio LLC harmless from claims, damages, liabilities, and reasonable expenses arising from your violation of these Terms, misuse of the website or products, or infringement of another person’s rights.
14. SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.
15. TERMINATION
We may suspend or terminate your access to the website if you violate these Terms. Obligations and liabilities incurred before termination will continue where applicable.
16. GOVERNING LAW
These Terms are governed by the laws applicable to Elurevio LLC’s business operations, without limiting any mandatory consumer rights that apply in the customer’s location.
17. CHANGES TO THESE TERMS
We may update these Terms of Service by posting a revised version on this page. Your continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
18. CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
Elurevio LLC
support@elurevio.com
(307) 342-4177